EMT Practice Test

1. Question Content...

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Question1: A provider wants to get a comprehensive view of a patient's prescriptions, including history, to improve health outcomes.
Which Health Cloud capability should a consultant leverage to assist the provider?

Question2: A health plan provider would like to manage prior authorizations with predefined approval criteria.
Which three features in Health Cloud should a consultant recommend in this case?
Choose 3 answers

Question3: Prior to go-live for Bloomington Caregivers, a consultant loads the future system users into Salesforce.
Which two out-of-the-box permission sets should the consultant assign to the users to give them access to Health Cloud?
Choose 2 answers

Question4: Bloomington Caregivers currently has the organization-wide default controlling patient access set to Private.
A new respiratory therapist is being added to support a patient at BloomingtonCaregivers, and the therapist needs access to the patient's data.
How should an administrator grant access to the respiratory therapist using out-of-the-box Health Cloud features?

Question5: Acustomer compliance department requires encryption at rest, notification of activities, and extensive field tracking.
What are some key considerations and recommended practices for supporting compliance in Salesforce?

Question6: When implementing Provider Search functionality, which two changes allow an external user to access search results?
Choose 2 answers

Question7: An administrator is configuring security for a patient list.
Health Cloud Accredited Professional
Which three considerations should the administrator take into account to ensure proper access to the list?
Choose 3 answers

Question8: Bloomington Caregivers wants to use patient or member lists for its care coordinators in its current implementation.
What is an important consideration when implementing this in Health Cloud?

Question9: A provider system wants to leverage Health Cloud to enable its care providers to conduct video visits with their patients to discuss socioeconomic factors that impact their care.
Which capability should a consultant recommend for this use case?

Question10: Apayer needs to manage requests for concurrent review of prior authorizations within Health Cloud and wants to use out-of-the-boxrecord types and page layouts for prior However, the payer's Salesforceadministratordoes not see any preconfigured record types or page layouts for prior authorizations in the payer's Salesforce org.
What should a consultant recommend to the Salesforce administrator to expedite implementation?

Question11: A provider is looking to view a patient's insurance coverage, including co-pay and deductible information, prior to their appointment.
Using Health Cloud, which two steps should a consultant take to access this information in the Benefit Verification component?
Choose 2 answers

Question12: An administrator for Bloomington Caregivers has added an Enhanced Timeline to an existing Patient Lightning page showing patient interactions, including records from a custom objectdeveloped to track caregiver preferences.
What else should the administrator complete post deployment of the enhanced timeline?

Question13: Bloomington Caregivers needs to monitor care plan adherence for the patients at various facilities within its network.
What is available to extend the reporting capability of Health Cloud?

Question14: A payer needs to work with plan members and medical providers to influence decisions through a case-by- case reviewof the appropriateness of care.
When gathering requirements for this use case, which two Utilization Management processes should a consultant discuss with the client?
Choose 2 answers

Question15: Bloomington Caregivers is implementing Health Cloud for managing the healthcare data of children under the age of 13.
Which three considerations should the company take into account to ensure compliance with the Children's Online Privacy Protection Act (COPPA)?
Choose 3 answers

Question16: Which industry data standard should a consultant consider when designing interoperability with electronic health record (EHR) sourceswith Health Cloud?

Question17: A provider wants to set up a Contact Center leveraging Health Cloud to enable its patients to set up appointments, get answers to their billing questions, and update their plan information.
Which group of people should a consultant work with to identify pain points and define project requirements?

Question18: Bloomington Caregivers is implementing Home Health scheduling with Health Cloud. It must ensure that those who need to schedule the visits have the right permission set license.
Which permission set license should a consultant assign in this scenario?

Question19: Bloomington Caregivers is implementing Virtual Care in Health Cloud.
Which three steps are required as part of the setup?
Choose 3 answers

Question20: A payer needs to implement a program to address the rising healthcare expenses and ensure affordable care for its members. The payer airs to strike a balance between quality care and managing the cost of care effectively bystreamlining its approval processes for care requests.
Which capability in Health Cloud helps the payer accomplish this?

Question21: A healthcare organization is launching a new gene therapy program, and an administrator needs to leverage Advanced Therapy Management.
In which two ways does Advanced Therapy Management assist the healthcare organization with its complex scheduling requirements?
Choose 2 answers

Question22: A MedTech company is implementing Health Cloud to better plan and track surgical case visits, manage device inventory, and run cycle counts.
Which data model should a consultant recommend the company use?

Question23: A pharma company wants to leverage Provider Search to help patients find nearby infusion clinics.
Which Health Cloud tool should a consultant leverage to drive performance and scalability?

Question24: Bloomington Caregivers would like to bulk upload information to support Provider Search and Provider Relationship Card.
What are the two best practice recommendations to upload this information?
Choose 2 answers

Question25: A bug is assigned to a developer stating that when an address contains data in the Address Line 2 field, the FlexCard display adds an additional line, causing formatting issues.
How should the developer handle this in a DataRaptor without changing the underlying data structures?

Question26: Bloomington Caregivers has decided to expand its Health Cloud implementation to include a Crisis Support Center.
Which two steps should an administrator take as part of the implementation?
Choose 2 answers

Question27: At Bloomington Caregivers, care coordinators can only view patient records they own in Health Cloud.
Moving forward, a small subset of auditors need access.
What should a consultant do to expand this access?

Question28: While working with a received document using Intelligent Document Automation, which three capabilities should a consultant leverage with Health Cloud out-of-the-box?
Choose 3 answers

Question29: A customer wants to view a patient's health conditions and clinical encounters as a sequence of events happening over time on thepatient's Person Account page.
What should a consultant do to achieve this using the Enhanced Timeline functionality?

Question30: Care managers at Bloomington Caregivers call patients after they are discharged from a hospital to ask a series of questions, which the care manager enters into Health Cloud. The patient isthen automatically assigned a personalized care plan based on the answers they provided.
Which two capabilities should a consultant leverage together to fulfill this requirement?
Choose 2 answers

Question31: A provider has moved an existing office to a new location and wants to ensure that whenever a patient books an appointment on the existing portal, the patient receives an email with thenew address.
How should a developer modify the existing Create Appointment Integration Procedure to solve the request?

Question32: Bloomington Caregivers is looking to view potential drug-to-drug interactions for its patients' medications and make recommendations based on that data within Health Cloud.
Which Health Cloud add-on should a consultant recommend to fulfill this requirement?

Question33: A pharmaceutical company is looking to support patients throughout their clinical journey. Oneof the factors the company needs to track is the socioeconomic and cultural barriers that could hinder a patient's process.
Which Health Cloud capability should a consultant implement to fulfill this requirement?

Question34: A payer receives faxes for clinical review as part of the determination process. The payer needs Health Cloud to automatically capture the data from the documents received frompatients and manage the end-to-end approval process.
Which two Health Cloud capabilities should a consultant recommend as a way to build this process?
Choose 2 answers

Question35: A provider is looking to implement Utilization Management in Health Cloud and submit and track prior authorizations.
Which two capabilities should a consultant customize to achieve this?
Choose 2 answers

Question36: Bloomington Caregivers needs to migrate Health Condition records from its previous org with International Classificationof Diseases (ICD) information.
Which two objects should an administrator load with data prior to migrating this information, to ensure a successful data load?
Choose 2 answers

Question37: Bloomington Caregivers is currently in the process of updating its systems as part of a corporate-wide digital transformation initiative. Which two considerations should a consultant include when configuring security, sharing, and visibility rules in Health Cloud to meet a healthcare organization's needs?
Choose 2 answers

Question38: Bloomington Caregivers is launching a patient portal with contact tracing functionality as part of its Health Cloud implementation.
Users require the ability to leverage advanced sharing and customizable dashboards.
Which license should a consultant recommend for the external patient users?

Question39: An agent at a MedTech company requires a UI component that displays customer data and contains a link to create a new order. Once clicked, the link starts a process to build a new order and displays the available products for purchase.
Which three OmniStudio capabilities are required to solve this use case?
Choose 3 answers

Question40: Bloomington Caregivers is looking to streamline the user experience for its call center agents. On the patient's record, the company wants the ability to:
Inform agents about changes in information
View basic details about a patient's insurance
Have a complete view ofall engagement interactions in one place
Which three components from Contact Center for Health Cloud should a consultant use to achieve this?

Question41: A consultant is implementing Identity Verificationfor their customer'scustomer service representatives and needs to add a new search parameter.
Which record should the consultant configure to accomplish this?

Question42: Bloomington Caregivers is implementing Health Cloud to reduce manual processes for its Contact Center agents. To help streamline caller authentication, thecompany plans to leverage out-of-the-box Health Cloud features.
Which Health Cloud feature should a consultant recommend the company use in this scenario?

Question43: A customer wants to view and navigate to critical insurance, clinical, and primary care physician information on a patient's profile.
Which Health Cloud capability should a consultant implement?

Question44: Bloomington Caregivers has created and tested its first care plan template in sandbox, which includes problems, goals, and tasks.The company has deployed thistemplate to its final environment using Data Loader.
Which two steps should a consultant recommend, following this deployment, to enable users to successfully leverage this new template?
Choose 2 answers

Question45: A consultant is working with an insurance provider to set up prior authorizations in Health Cloud. The provider requiresa display of preauthorizationoutcomes from its external system which manages the end-to- end prior authorization process.
Which solution is appropriate to meet this use case?

Question46: A payer needs to enable its agents to answer questions from members regarding their benefits coverage. The payer has already set up the required objects to be populated with the necessaryinformation through an integration.
Which Health Cloud component should a consultant recommend for the Member record page?

Question47: A payer is looking to track relevant information for its provider network.
Which three objects are supported with Health Cloud out-of-the-box to track information related to a provider?
Choose 3 answers

Question48: How should a consultant at a large provider system model a patient in Health Cloud?

Question49: A MedTech customer is looking to track surgical case visits for reps to sell their products, leveraging Intelligent Sales.
Which object should a consultant configure to track this visit type?

Question50: Bloomington Caregivers wants to share details about a patient's medical condition with a local hospital through an integration.
What should a consultant recommend as the appropriate method for the local hospital to access the information leveraging Health Cloud functionality?

Question51: An external provider wants to get a patient's allergy information from Bloomington Caregivers' Health Cloud system.
Which Health Cloud API should a consultant recommend?

Question52: While running user acceptance testing (UAT) for a customer, an end user is unable to view certain data on the Enhanced Timeline for Contact Center.
What should be the first step in troubleshooting this issue?